Tired of spending hours on troubleshooting your Magento store?
Are you struggling with maintenance tasks, or dealing with technical issues? Look no further! At Factor Blue, we specialize in providing top-notch Magento support services to help businesses like yours thrive in the competitive e-commerce landscape.
Why to work with us?
We hope you’re ready to, altogether, free up your time, increase profits, and ensure your Magento webshop is running smoothly. To emphasize, our team of experts has over 20+ years of proven and certified experience in delivering Magento solutions.
Not only that we develop webshops that meet our clients’ unique needs, but we also successfully handle Magento migration, development and installation of custom extensions and data integrations, long-term maintenance, and many more.
With our comprehensive range of services, including ongoing support, meticulous shop audits, and strategic optimizations, we, in short, ensure that your e-commerce operations run smoothly, efficiently, and securely.
Our Magento services:
Leave the technical challenges to us. We’ll swiftly identify and resolve any issues that may arise, of course, for the purpose of ensuring uninterrupted performance for your online store.
Gain valuable insights with our comprehensive audit services. It will show the current “health status” of your environment, identifies areas for improvement and provide actionable recommendations. Not automated, but manual reviewed by certified Magento developers.
Protect your online store together with customer data, with comprehensive Magento security services. We’ll implement robust security measures for the purpose of safeguarding your business from malware and potential threats.
Keep your Magento website in top shape with our maintenance services. From regular updates to performance optimization, we’ve got all your maintenance needs covered.
Stay up to date with the latest features and security enhancements. Our experts will handle seamless Magento upgrades and install patches to ensure your webshop and its extensions are always running on the latest version.
Boost your webshop’s speed to deliver an exceptional user experience. To illustrate, our performance optimization strategies will help you achieve lightning-fast load times. As a result, your customers will be delighted with seamless navigation and enhanced engagement.
Seamlessly migrate your store to Magento from any other platform. Our experienced team will handle the entire migration process with minimal disruption to your business.
Stay ahead of potential issues that may arise with proactive monitoring of your Magento webshop. Our 24/7 advanced monitoring tools ensure that the shop is online with optimal performance, minimize downtime, monitor background tasks as well as API endpoints.
Magento technical support
Our dedicated team is available to assist you with any Magento-related queries or concerns. Count on us to provide prompt and reliable technical assistance whenever you need it. From bug fixing to installing new modules and creating new functionalities.
Retainer packages starting from €295 per month
As a Magento support agency, we offer a variety of retainer/ support packages that suit different businesses’ needs.
Retainers can contain fixed hours or choose for a dedicated remote developer/ team, all according to your demands.
Download our retainer options below, by filling in the form.
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Factor Blue support benefits
Guarantee uninterrupted business growth and prevent any disruptions to user experience caused by bugs or slow-loading pages. Our team is always ready to protect and maintain your Magento store, marking the beginning of your journey towards customer loyalty.
Timely security patches & updates:
As the Magento platform and its range of extensions evolves, our team ensures that your store remains up-to-date with all the latest patches and extension versions. It is important to be sure that your shop is a save place for you and your customers. After the update our internal testers will test your shop in every detail.
Swift issue resolution:
To point out, when it comes to ongoing online support, our team prioritizes immediate action. There are no “urgent issues” or those with “minor priority”. Above all, we understand the importance of swiftly resolving any issues that could impact your customers’ shopping experience.
Effective project management:
Our dedicated, Agile Scrum certified project managers are committed to keeping your shop running smoothly. Given that, whenever you require assistance, our team will promptly provide clear and comprehensive responses to all your requests and inquiries.
Thorough code audits:
Our focus extends beyond only the visible issues. Hence, we diligently inspect your shop for issues under the hood and errors that are undetected but have the potential to affect your online business. Our team will deliver an report outlining the current situation and recommending necessary improvements.
Comprehensive risk management:
We conduct daily (malware) scans and automated tests in order to ensure the optimal health and performance of your Magento shop. Benefit from the extensive knowledge and experience gained through numerous successful projects handled by our Magento developers.
Our awesome clients
They are all truly awesome. Moving along in the digital world is a joint effort. It’s an honor to work with:
Factor Blue is honest and has an always responsible team that understands my needs and the urgency of the challenges we're facing sometimes as business owners.Niels van den Akker, Zandri
It is easy to work with Factor Blue and its project management, you think along, and all goes very quickly and smoothly. We're a very happy client.Kay Janssen, Hoogenboom Mode
It is more than nice to have a technical partner that is proactive, takes the lead, and tells us what is possible, what the trends in e-commerce are, etc.Hein Schouten, Shots
Every time I was worried whether Factor Blue can make it or not – the team always proved to me there was nothing to worry about. I don’t think this project would work so smoothly with any other company.Ludo Hasenbos, Dutch Leaf
Want to know more about Magento webshops?
Ready to unlock the potential of your e-commerce business? Dive deeper into the world of Magento webshops and discover how they can transform your online presence. At Factor Blue, we specialize in crafting as well as maintaining top-notch webshops that elevate your brand and boost your sales. Don’t miss out on this opportunity to explore the possibilities. Click through to the Magento open source page and let’s take your e-commerce game to the next level!